SUPPORT

Our team of technical staff is available 24/7 at your services through direct phone calls and emails. We operate a well-maintained call center where our agents take your direct calls, respond your emails and provide live chat support. You simply need to click on our live chat option or dial our helpline number from your phone to get connected with our support team.

Customer Care

Fariya believes in offering the best possible services to its customers. Customer care is our vision that ensures us to scale up our success journey. Our support services for our valued clients evidence our commitment of offering high quality service.

We make extensive efforts to meet 100% customer satisfaction level by training our team to understand customer needs.

Customer Care

Customer Care

On the Field

On the Field

On the Field

Our field support is highly active and vigorous to serve our clients as per their convenience.

We have certified and trained service engineers who solve your queries at rapid pace. The reason of hiring a competent team is to value our customers and no delay shall come in troubleshooting problems.

Our company believes on enhancing and boosting troubleshooting resolution through its preventative maintenance systems.

Network Performance Monitoring

 

We use proactive network monitoring system to swiftly discover, diagnose, and solve the issue. Our dynamic team members allow our users to view their dashboards for tracking their network performance under graphical vision.

Our dedicated team constantly monitor your network performance and solve the issue on immediate basis, by advising you or doing it at their own end.

Network Performance Monitoring

Network Performance Monitoring

STRATEGY
PLANNING
SOLUTION
MANAGEMENT

Support Infographic Expertise

What Our Customers Say

  • “So far I found Fariya as the best internet service provider in Karachi. I had a bad experience with my previous network, THANKGOD I found you Fariya. GOODLUCK! I always found their support team highly cooperative and compassionate”

    Waqqas - Ziauddin hospital
    IT Manager
ABOUT FARIYA
Fariya Networks is a facilities‐based Internet access company, formed in Jan 2000 with the great expertise of advanced technology. Our Prime concern is to offer internet expertise along with information technology support to our valued customer.
FIND US AT
  • 3rd Floor, Shaes Centre (Above Faisal Bank), SB-25, Block # 13-C, Main University Road, Gulshan-e-Iqbal, Karachi-75300.
  • 111-327-492
  • info@fariya.com