Customer Care
Fariya believes in offering the best possible services to its customers. Customer care is our vision that ensures us to scale up our success journey. Our support services for our valued clients evidence our commitment of offering high quality service.
We make extensive efforts to meet 100% customer satisfaction level by training our team to understand customer needs.
On the Field
Our field support is highly active and vigorous to serve our clients as per their convenience.
We have certified and trained service engineers who solve your queries at rapid pace. The reason of hiring a competent team is to value our customers and no delay shall come in troubleshooting problems.
Our company believes on enhancing and boosting troubleshooting resolution through its preventative maintenance systems.
Network Performance Monitoring
We use proactive network monitoring system to swiftly discover, diagnose, and solve the issue. Our dynamic team members allow our users to view their dashboards for tracking their network performance under graphical vision.
Our dedicated team constantly monitor your network performance and solve the issue on immediate basis, by advising you or doing it at their own end.
What Our Customers Say
“So far I found Fariya as the best internet service provider in Karachi. I had a bad experience with my previous network, THANKGOD I found you Fariya. GOODLUCK! I always found their support team highly cooperative and compassionate”
